At MEBORA, we take pride in the quality of our furniture. We want you to be completely satisfied with your purchase. Please read our policy carefully to understand your rights and our procedures.

1. Returns Eligibility

Our policy lasts 20 days from the date of delivery. If 20 days have passed, unfortunately, we cannot offer a refund or an exchange.

To be eligible for a return, your item must be unused, unassembled, and in the same condition as you received it. It must also be in its original packaging. Items that have been assembled or modified are not eligible for return.

2. Damaged or Defective Items

If your order arrives damaged or is defective due to a manufacturing error, please contact us immediately at info@codera.pw. We will require photos of the damage and the packaging. We will guide you through the process of a replacement or repair.

3. Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for:

• Items that have been assembled, used, or damaged by the customer.

• Custom-made or personalized furniture orders.

• Gift cards.

4. The Refund Process

Once your returned item is received and inspected at our warehouse, we will send you an email notification.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of business days.

• If your refund is delayed, please check your bank account or contact your credit card provider, as processing times vary.

5. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange for the same item, please email us at info@codera.pw

6. Shipping & Handling

To initiate a return, please contact us at info@codera.pw.

• Return Costs: Customers are responsible for the shipping costs associated with returning an item. Shipping costs are non-refundable.

• Deductions: If you receive a refund, the cost of return shipping (if handled by our carriers) will be deducted from your total refund amount.

• Tracking: Since furniture can be heavy and fragile, we strongly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

7. Missing Packages

If your tracking status shows “Delivered” but you have not received your package, please contact your local delivery carrier immediately to open an investigation. MEBORA is not responsible for packages that are marked as “Delivered” by the carrier. We will provide all necessary tracking information to assist you in your claim.

8. Sale Items

Only regular-priced items are eligible for a refund. Unfortunately, sale items cannot be refunded unless they arrived damaged.